My wordpress profile does not appear in a search.. and says ‘page not found’

  • Unknown's avatar
    leoniemateer · Member ·

    My friend clicked on my profile page and it sounded an alarm.. and she was worried there was a hack on my page… Please advise.

    Leonie Mateer

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    http://leoniemateer.tateauthor.com/ is not hosted on WordPress.com, but using the open source WordPress software. You can manage it from your WordPress.com account thanks to the Jetpack plugin, but the site is not on our servers and we have no control over it. We’re not able to help you with this.

    If you suspect your site might be infected with malware, your best option is to contact your hosting provider so they can help you run a scan. You might also be able to this yourself using one of the many security plugins available on WordPress.org.

    You can find a detailed page in the WordPress documentation about protecting your site and handling security issues here:

    https://codex.wordpress.org/Hardening_WordPress

    For more help with this, please ask in the self-hosted WordPress forums at https://wordpress.org/support/ instead.

    Lastly I just want to mention that the Jetpack plugin you’re already using includes real-time malware scanning and automatic security fixes if you upgrade to the Premium or Professional Plan – all your sites are currently on the free version of Jetpack.

    https://jetpack.com/pricing/

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