My WordPress site. Possible spam issue

  • Unknown's avatar
    stephenmakk · Member ·

    I have a Word press site stephenmakk.com
    I got an email from you asking that I update; unusual; it was from (email visible only to moderators and staff) I guess it’s possible that this was spam. You apparently gave me a new password of [redacted] the person who helps me with this issue says that the PHP is an insecure version ans she can’t change it. It all looks susspitious to me, please help.

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted elsewhere. Therefore, you need to contact your developer or your hosting provider for more assistance.

    Also, the email you received it’s not from us. Our email addresses end in @wordpress.com.

    Please note that we’re only able to provide support for WordPress websites that are hosted by us. For help with your site can also ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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