Mysterious Chargeback Fee
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I’m on a free plan but I’m keep seeing this: flash message about a chargeback fee:
‘One or more transactions linked to this site were refunded due to a contested charge. This may have happened because of a chargeback by the credit card holder or a PayPal investigation. Each contested charge carries a fine. To resolve the issue and re-enable posting, please pay for the chargeback fine.’
In the order summary section in the left pane, there’s a line item that says ‘Charge back – annual subscription’ and the cost is $20.
How can I get more information on this charge?
The blog I need help with is: (visible only to logged in users)
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Hi eraimi,
How can I get more information on this charge?
Your account shows you disputed the domain mapping payment for manitocoop.com — but this was quite some time ago. PayPal then issued a chargeback against us:
When a chargeback is issued, your account is locked until you cancel the dispute or pay the $20 chargeback fee. Due to the length of time that has passed it’s no longer possible to cancel the chargeback which is why you are being asked to pay the fee.
Let me know if you need any further information.
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