Name Server issue

  • Unknown's avatar
    joedreyna · Member ·

    I cannot change my nameserver from my old host to wordpress. I originally imported the domain from Brinkster but now no longer have the account with Brinkster and I have NO WAY of changing this back. I also contacted Brinkster to no avail. I need to know if the amount I paid for the domain registration was for nothing. All I want is either for my domain at josephreyna.com to be restored or for my money for the domain registration that I paid for when I bought my premium membership to wordpress to be refunded. This is seriously screwing my my portfolio website. I need this fixed NOW

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    joedreyna · Member ·

    I just want this to renew each time so that I don’t have some god awful waiting period to re register this domain. I figured with WordPress charging me for the domain registration that it should have renewed.

  • staff-blorbo · Staff ·

    Are you referring to http://joereyna.com/ ?

    If so, the domain is currently registered through us and set to auto-renew next year.

    When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser about “redirect errors”. Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

    You can continue to update your site while your custom domain propagates, by going directly to your Dashboard, here:
    https://josephreyna.wordpress.com/wp-admin/

    If you still have trouble viewing the site after 72 hours has passed, please try clearing your browser’s cache and cookies:
    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    If that doesn’t work, try clearing your local DNS cache:
    http://www.opendns.com/support/article/68

  • Unknown's avatar
    joedreyna · Member ·

    I just paid for a new domain registration because I couldn’t get a straight answer out of this damn site. Oh well.

  • staff-blorbo · Staff ·

    More than likely, your domain expired through your previous registrar, otherwise we would not have been able to register it for you.

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