Name Server Trouble

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  h3baits · Member · Sep 4, 2019 at 1:36 pm

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  I am trying to direct the name server for my domain in wordpress to my big commerce website.
  Whenever I try to log into my big commerce website it says DNS_PROBE_FINISHED_NXDOMAIN (not sure what this means)

  I want to just make sure that I did not do anything wrong and that it is still propagating.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Sep 4, 2019 at 8:12 pm

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  Hi there h2baits,

  DNS_PROBE_FINISHED_NXDOMAIN (not sure what this means)

  In this case, it means the nameserver you pointed to doesn’t know what to do with the domain.

  I can see the domain is pointed to their servers, but their name servers don’t have records for you. Please get in touch with their support so they can get those added.

  Noting too, with your domain registered here, you’ll want to be extra careful to ensure it gets renewed each year. Or, you could transfer it to your new host if they’re able to accept a transfer:

  Transfer a Domain to Another Registrar

  Good luck!