nameserver needs changed

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  angelawarrick · Member · Feb 5, 2022 at 9:18 pm

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  I recently transferred angelawarrick.com domain to another registrar. I received email saying the transfer was complete. However, when I attempt to ‘point’ it, there is an error message. The new registrar stated the nameserver is still saying wordpress, and wordpress needs to change it.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  wpnas · Member · Feb 6, 2022 at 5:05 am

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  Hi there!

  Your domain angelawarrick.com is pointing to WordPress.com nameservers, but you seem to have not added the domain to your WordPress.com account.

  To connect your domain, from your Dashboard, go to Upgrades > Domains > I have a domain and follow these instructions: https://wordpress.com/support/domains/connect-existing-domain/#steps-to-connect-a-domain

  Once done, you’ll see your domain name listed under Upgrades > Domains section

  All you need to do then is to make your domain angelawarrick.com as Primary domain as explained here: https://wordpress.com/support/domains/#set-a-primary-address

  If you are on Premium or above plans, you can get live support: https://wordpress.com/help/contact

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  wpnas · Member · Feb 6, 2022 at 5:13 am

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  Alternatively, your premium subscription may have expired, please check if you have an active WordPress.com subscription here: https://wordpress.com/me/purchases

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  fstat · Staff · Feb 6, 2022 at 9:34 am

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  Hi there,

  I see that the domain is now registered through Domain.com. So, you need to follow these instructions to change its nameservers:

  https://www.domain.com/help/article/domain-management-how-to-update-nameservers

  If you need more help, please contact Domain.com’s support.