NE PAS RENOUVELER DOMAINE

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  sarah3008 · Member · Jul 27, 2016 at 9:45 am

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  Bonjour,
  J’avais créé un site mais je ne souhaite pas le renouveler.
  il s’agit du site sarahmaxime.com
  pouvez-vous me dire comment faire pour ne pas renouveler ce site.
  Lorsque je me connecte à wordpress je ne retrouve pas le site…
  Merci pour votre aide
  Sarah Aboulafia
  (email visible only to moderators and staff)

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  staff-doublebassd · Staff · Jul 28, 2016 at 5:14 am

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  sarah3008 · Member · Aug 9, 2016 at 9:45 am

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  Bonjour,

  Justement, je ne comprends pas comment les 2 sites se sont liés.
  Le nom de domaine que je veux arrêter est sarahmaxime.com

  Merci
  Sarah ABOULAFIA

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  staff-doublebassd · Staff · Aug 9, 2016 at 8:58 pm

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  Hi there,

  sarahmaxime.com is not connected to your account sarah3008 but to the account maximesarah. Do you have access to that account? You’ll need to gain access to that account in order to cancel the domain.

  Thanks!