Need a Refund on my Personal Plan

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  sibleydesignblog · Member · Jun 14, 2017 at 5:00 am

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  I upgraded from a free account to a personal plan, and when I saw that it still didn’t have the features I wanted, I upgraded to a premium plan. I later cancelled my premium plan (taking me back down to a free account) and got the cost of the premium plan refunded. However, I never got the cost of my Personal Plan refunded. My Billing History only shows a refund on the Premium Plan.

  How do I get the money I spent on the Personal Plan back? I purchased all this today, so it is still within the cancellation period.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 14, 2017 at 1:57 pm

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  Hi there,

  I’ve refunded your Personal Plan payment as well. You should receive the full refund in about 10 business days, depending on your bank.

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  sibleydesignblog · Member · Jun 14, 2017 at 5:59 pm

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  Thank you!