Need an actual contact person to discuss billing

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  joystewart · Member · Feb 28, 2020 at 3:12 pm

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  I need the name and phone number of an actual person at WordPress

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  staartmees · Member · Feb 28, 2020 at 3:31 pm

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  wordpress.com doesn’t have phone support. But you can contact the billing team from https://wpchrg.wordpress.com/

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  staff-doublebassd · Staff · Feb 28, 2020 at 7:59 pm

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  Hi there,

  As @staartmees mentioned, we do not provide phone support because many of the issues we discuss require frequent reference to web links and code.

  https://en.support.wordpress.com/live-chat/#phone-support

  Please let us know how we can assist via this thread, and we’ll be happy to.

  Thanks,

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  staff-doublebassd · Staff · Feb 28, 2020 at 8:01 pm

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  If you have private information or looking into a billing question that requires sharing billing information, you can reach out to the billing team as @staartmees also mentioned:

  Why was I charged?