need backup and restore website

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  leathermarket123 · Member · Jul 22, 2021 at 9:04 pm

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  need backup and restore website
  leazus.com

  I don’t have a site linked to this WordPress.com account

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  staff-blorbo · Staff · Jul 22, 2021 at 10:47 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  It was also not using our backup product https://jetpack.com/upgrade/backup/ so we won’t be able to assist with this.

  Your best option now is to ask your hosting provider if they have a backup of your account that can be restored: https://www.godaddy.com/help