Need customer service support
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Need help logging in
WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there!
If you’re having trouble logging into the other account where you paid for the site, please try resetting your password. If that doesn’t work or if you don’t have access to the email address, please follow these steps:
- Locate the transaction ID for your payment to WordPress.com. Here’s how to find it on your credit card statement.
- Use the account recovery form to send us the transaction ID. Please do not post the transaction ID here.
Our account recovery team will get back to you via email to help you log into your account shortly after you’ve submitted the account recovery form.
Thanks!
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