Need help changing admin email address

  • Unknown's avatar
    sineadunsworth · Member ·

    Hello there, I have a paid account with word press. I am attempting to switch my email address in the settings so my website can send info to (email visible only to moderators and staff) rather than (email visible only to moderators and staff) I. have attempted to contact google domains several times as well as bluehost for my domain and both have tried to change configurations in my account. Can you please assist?
    This is what it says below in my settings, I don’t get a confirmation email to (email visible only to moderators and staff) so it’s not switching from (email visible only to moderators and staff) to (email visible only to moderators and staff) Please please assist. Thank you.

    Administration Email Address
    (email visible only to moderators and staff)
    This address is used for admin purposes. If you change this, an email will be sent to your new address to confirm it. The new address will not become active until confirmed.

    There is a pending change of the admin email to (email visible only to moderators and staff). Cancel

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

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