Need help getting back into site

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  devineloyaltywebsite · Member · Jun 9, 2026 at 12:17 am

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  Hi,
  So I have 2FA setup on my site using Melapress 2FA and Wordfence but it keeps needing to re-authorize otherwise the 2FA emails don’t go through…problem is I came back to my site after a week and now I can’t get back in since the codes are not sending, and when I went to account recovery it said my receipt/transaction ID was incorrect when it shouldn’t be…I have no idea how else I’m supposed to get back in without any recovery codes and my authentication app must not be working correctly either because the codes in there don’t let me log in either.
  Thanks,
  Cherie

  The blog I need help with is: (visible only to logged in users)

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  devineloyaltywebsite · Member · Jun 9, 2026 at 4:12 am

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  Please? anyone? Is there a way I can turn off 2FA temporarily so I can get back in? I don’t have my site on wordfence login either.

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  devineloyaltywebsite · Member · Jun 9, 2026 at 8:30 pm

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  Please I really need help, this is my business and I really need to log in today.

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  devineloyaltywebsite · Member · Jun 9, 2026 at 8:46 pm

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  figured it out hopefully I never have a problem again

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  staff-jadezilla · Staff · Jun 13, 2026 at 11:38 am

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  Hi there,

  I’m glad to hear you were able to get back in and get things sorted out!

  If you run into any WordPress.com-specific issues in the future, don’t hesitate to reach out and we’ll be happy to help.