Need help recovering bloc circa 2013

• 

  stephenaswanson · Member · Sep 13, 2018 at 11:16 am

  • Copy link
  • Add topic to favorites

  Hello,

  I need help recovering my account. I no longer have access to the email I used to register my account. At that time, WordPress did not have 2-factor authentication etc, and as I do not have access to my original email, I also don’t have access to the creation email they previously sent…. what else can I supply? please help!

  Steve

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Sep 14, 2018 at 7:49 am

  • Copy link

  Hi there,

  If you have made any purchase, you can supply us with the transaction ID for that purchase. You can read more about it here:

  https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receipt

  If you have a transaction ID, please send it to us using the following form:

  https://wordpress.com/wp-login.php?action=recovery

  Do not post it on this public forum.