Need help removing 1000s of Community Profile “directories”

  • Unknown's avatar

    I can’t remember the history, but at one point I had thousands of users create profiles on my website. In my WP I’m presently the only profile, however, my problem is that Google is crawling 1046 community/profile urls and resulting 404s. I’m suspecting that something is lingering in WP but I can’t find nor do I know how to clean these up so Google doesn’t try to crawl them.

    Any tips?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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