Need help to restore website

  • Unknown's avatar
    nikhilbeatroute · Member ·

    Hi,
    This is with regards to our website hosted on wordpress.com

    It has suddenly broken down and showing broken interface. I am unable to access it by wordpress.com dashboard as it is redirecting me to beatroutemail.tempurl.host domain control panel for some reason, instead of actual website control panel. None of the site admins either are able to access the site.

    Can you please quickly sort this out? I am not even able to access live chat support to contact you.

    Requesting you to restore the website to last backup ASAP along with all the settings and see if it un-breaks the site.

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Unknown

  • staff-blorbo · Staff ·

    I don’t see anything particularly wrong with https://beatroute.io/

    What is the URL of the site with the problem?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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