need help with account

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  karene67fce39e7 · Member · Oct 16, 2023 at 8:48 pm

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  The account has been transferred to me, but when i try to upgrade it says, another user set up this account and it tells me to login under that account.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  karene67fce39e7 · Member · Oct 16, 2023 at 8:54 pm

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  I am trying to talk to the support and they keep responding with sounds like you need billing and purchase contact support. Then i get the thumbs up and thumbs down and can’t talk any further. HOW DO YOU CONTACT SUPPORT? IS THERE A LIVE CHAT OPTION? AI is terrible.