Need help with account log on

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  beuteairesspr · Member · Dec 6, 2021 at 10:47 pm

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  I keep getting locked out of my WordPress page, ive changed my password and am directed to my website account page. Of which is not set up and I don’t know how to set it up to be functional.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 7, 2021 at 12:44 am

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  Hi there, this site isn’t hosted with our services, but maybe we can point you in the right direction.

  Are you using baartstudio.com/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference:
  https://get.wp.com