Need new Recovery mode link

  • Unknown's avatar
    rcarpenter74 · Member ·

    I was sent a recovery mode email, fixed what I thought was the problem, but the site is still broken (and now doesn’t even seem to exist), so I need another recovery mode link.

    The site was thomaskcarpenter.com. When I try to access it this is the message I get:

    Warning: require_once(/home/thomas26/public_html/wp-content/plugins/thrive-ultimatum/start.php): failed to open stream: No such file or directory in /home/thomas26/public_html/wp-content/plugins/thrive-ultimatum/thrive-ultimatum.php on line 32

    Fatal error: require_once(): Failed opening required ‘/home/thomas26/public_html/wp-content/plugins/thrive-ultimatum/start.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/thomas26/public_html/wp-content/plugins/thrive-ultimatum/thrive-ultimatum.php on line 32

    I’m hoping to get another recovery mode link, and then just delete the thrive ultimatum plug in that is causing problems. Updating all the themes and plug ins did not solve the problem.

  • fstat · Staff ·

    Hi there,

    This error is related to the Thrive Ultimatum plugin you have installed. So you need to contact the makers of that plugin at https://thrivethemes.com/contact/

    If you need help with your WordPress installation, then you can post in the WordPress.org support forum:

    https://wordpress.org/support/forums/

    Please note that The forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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