Need new ‘Your Site is Experiencing a Technical Issue’ email

  • Unknown's avatar

    Hi, I received some emails about my site having an issue which I unfortunately didn’t see until the most recent key had expired. The email says I should receive a new one within a day if the error is still up, but it’s been more than 24 hours, the error is still there and there’s no new email. Can one be manually sent?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Hello there,

    To check do you require assistance with the site: slyplaystudios.com?

    If yes, we wouldn’t be able to assist with this site as it’s not hosted with WordPress.com.

    With regards to the email sent, it sounds like this could perhaps be a Jetpack monitor email – does this sound correct?

    If yes, if a theme or plugin was updated, this may solve the issue.

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