need refund.

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  maldramina · Member · Apr 5, 2013 at 5:38 pm

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  Your support contact or help system is not helpful at all.

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  staff-blorbo · Staff · Apr 5, 2013 at 6:37 pm

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  It looks like you have already canceled and refunded this.

  The refund has left our account, and depending on your credit card provider, should appear on your statement within 10 days.

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  maldramina · Member · Apr 5, 2013 at 6:49 pm

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  Hi Mac,

  Thank you. Is there a contact person that I can talk to regarding WordPress help?

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  staff-blorbo · Staff · Apr 5, 2013 at 6:56 pm

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  Sure, you can talke to me if you’d like. :)

  Or, if you don’t need help now, just visit http://en.support.wordpress.com/contact/ when you do.

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  maldramina · Member · Apr 5, 2013 at 7:20 pm

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  Hi, thank you again but the support /contact does not help me at all. It keeps sending me somewhere else.
  I’m not familiar with WordPress and I’m having a very difficult time understanding some of the widgets and other plugins on WP. I’m trying to set up a membership page with pay pal but I don’t know where to look. I really need help with this.

  Thank you
  -Janet

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  staff-blorbo · Staff · Apr 5, 2013 at 8:19 pm

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  The contact form will direct you through potentially helpful documents, but at the bottom (after your initial search) will be an option to contact someone.

  If you’re just starting out with WordPress.com, I recommend you go through our new user’s guide:
  http://learn.wordpress.com/

  In 10 quick steps, you’ll learn about all the best and most useful features of WordPress.com, with lots of screenshots and videos.

  You can also browse our support documentation and check out the forums — you might find the answer you’re looking for.
  http://support.wordpress.com/
  http://forums.wordpress.com/

  As for PayPal, please follow this guide: http://en.support.wordpress.com/paypal/