Need Refund. Did not authorize this payment

  • Unknown's avatar
    femconfidential1 · Member ·

    Please cancel any and all accounts I am associated to me and refund, as I have not used this account.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi femconfidential1,

    Please cancel any and all accounts I am associated to me and refund

    I see from your account that you disputed a $99 payment to WordPress.com and PayPal has issued a chargeback against us. Chargebacks are a tool for fraud prevention:

    Chargebacks and disputes

    When a chargeback is issued, all upgrades on your account are removed and your site is locked until you pay a chargeback fee or cancel the chargeback. Once the fee is paid or the chargeback has been cancelled, your account returns to normal.

    If the dispute was made in error please try to cancel it with PayPal. Until it is cancelled, we cannot issue a refund from our side as the payment is locked.

    Let me know if you have any questions.

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