Need the IP Address for our site. It is not pointing to anything.

• 

  janeahancox · Member · Oct 24, 2016 at 9:51 pm

  • Copy link
  • Add topic to favorites

  We had an issue that we noticed Friday during the DoS event with our store. I am not sure if it has been resolved, but we still cannot access the store. It appears that the URL is not pointing to a valid IP address. Can you please assist us with locating the IP address for our site?

• 

  staff-ozmodiar · Staff · Oct 25, 2016 at 5:06 am

  • Copy link

  What is the URL of the site in question?

• 

  janeahancox · Member · Oct 25, 2016 at 1:26 pm

  • Copy link

  Thanks for responding! The site URL is store.shelbysystems.com.

• 

  staff-ozmodiar · Staff · Oct 25, 2016 at 5:43 pm

  • Copy link

  I’m sorry to hear that you are having trouble. However, shelbysystems.com is a self-hosted WordPress.org site, which we really can’t help with.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/ Your webhost’s support team is another good resource.