Need to cancel acct., and cancel auto upgrade to Pro

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  bernardpeet · Member · Jul 19, 2015 at 1:43 am

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  I really tried to use your software to build my personal site, but it’s been way to difficult. I found out I can still use iWeb, and just need a hosting site.

  I got the email today that said you are going to take $99 out of my account for the automatic upgrade to Pro.

  Please help me out. It just didn’t work out.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 20, 2015 at 3:39 pm

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  Hi there,

  Sorry it didn’t work out! I just canceled and refunded the Premium plan for you. It may take some time for that refund to appear on your bank statement, but you can find the refund receipt now in your Billing History.

  If you have any questions, or if there’s anything we could do to make WordPress.com better for you, please let me know. :)