Need to change contact information and login for a domain

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  joereynolds2879973223 · Member · Jun 22, 2026 at 1:24 pm

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  I need help in resetting a password for a domain which we currently work with. I do not have access to the email address when I select “Forgot Password” I do know my login ID. Can someone assist in telling me the email address that the “Forgot Password” link sends it to as my Marketing Manager has left the company.

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  jaimecasanova0c48188ec1 · Staff · Jun 22, 2026 at 4:40 pm

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  Hi there,

  I see you need help restoring access to your account, and you don’t have your login ID, password, or access to your email at the time.

  In cases like these, where there aren’t any ways to directly contact the original account, it is recommended to complete the Account Recovery form.

  Once you complete it, the WordPress.com team will reach out to you, and help you gain access to your account.

  I hope this information helps you, feel free to ask for help on forums any time!