need to change phone number on our site

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  rosepkg · Member · Dec 22, 2022 at 4:45 pm

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  I don’t have the user name or password

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 27, 2022 at 5:32 pm

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  Hi there,

  We can’t help directly because we don’t host rosepkg.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Media3 Web Hosting) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!