Need to delete old site, recovery form not working

• 

  boszg · Member · Jul 23, 2023 at 2:43 am

  • Copy link
  • Add topic to favorites

  Hi,

  I need to delete my old site but the account recovery form is not working. I have an activation URL but it cannot seem to get validated. The email address no longer exists as I am no longer at the company where I was when I created the site. I also know the password but I cannot login as the account is blocked.

  If it cannot be recovered, I’d like to ask to set it to private.

  Thanks.

• 

  aisajib · Member · Jul 26, 2023 at 7:32 am

  • Copy link

  Hi there!

  Please send an email to passwordhelp@wordpress.com with a link to the site you’re referring to. Our account recovery team will be happy to help you with this via email.

  Thanks!

• 

  boszg · Member · Jul 26, 2023 at 5:45 pm

  • Copy link

  Thank you!