new admin user on wordpress

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  shweber83 · Member · Apr 3, 2021 at 3:15 pm

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  I am trying to set myself as a new admin for my website. It says to login to wordpress, click on users on my dashboard. I can’t even find my dashboard.

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  staff-totoro · Staff · Apr 5, 2021 at 3:57 am

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  I do not see any sites under your @shweber83 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.