New cover photo won't stick

  • Unknown's avatar
    outofthedarkintegration · Member ·

    I keep trying to upload a new cover photo but it won’t stick. It appears in the editor and when I view the page after but when I visit the page after 5 mins or so the photo is gone and the stock photo that came with the theme is back. The image is compressed and the file size is correct. I have tried clearing the cache. I don’t know what else to do. Please help!

  • staff-blorbo · Staff ·

    I don’t see any WordPress.com sites under your account here.

    What is the URL of the site with the problem?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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