new JetPack plugin breaks theme sliders/carousels

  • Unknown's avatar
    onlineshopperltd · Member ·

    I wanted to flag up an issue with the Zuki slider/carousel hosted with WordPress.com.

    WordPress added a plugin called ‘Jetpack by WordPress.com’ a few days ago.

    This broke the Zuki slider with a gap and navigation appearing below and images fading away when clicking ‘next’ arrow..

    The ‘Display images in a full-screen carousel gallery’ under Media > Images must be disabled in order to fix the issues with the slider.

    We have also found that the text on the slider does not display correctly on mobile devices. We suspect that it maybe another JetPack setting that we’ll need to disable.

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi –

    Thanks for getting in touch. Are you able to grab screen shots of what you’re seeing? That’d be a great help.

    Also, the business plan gives you access to live chat support 7 days per week. That will be the most efficient way to get help on your site. Just go to https://wordpress.com/help/contact/

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