new upgrade purchased

• 

  rjgreenblog · Member · Mar 9, 2021 at 3:57 am

  • Copy link
  • Add topic to favorites

  where is new upgraded product?

• 

  fstat · Staff · Mar 9, 2021 at 10:59 am

  • Copy link

  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Are you sure that you completed the checkout? You can also use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

  Why was I charged?

• 

  rjgreenblog · Member · Mar 9, 2021 at 4:38 pm

  • Copy link

  I’m trying to deal with my domain;… rjgreensstore.com , not blog.
  thank you

• 

  staff-blorbo · Staff · Mar 9, 2021 at 5:27 pm

  • Copy link

  These are under a different account here, not the one you’re currently logged in to.

  If you do not recall the password of the correct account, we have some options for you at https://wordpress.com/support/account-recovery/