new user

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  zbclemen · Member · May 3, 2021 at 8:57 pm

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  I added a new user to my account but they never got the new user email. We tried to go through the forgot password link and it said an email was sent but that never came either. Any help would be appreciated .

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  staff-mckluskey · Staff · May 4, 2021 at 7:10 am

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  Hi there!

  I don’t see any sites under your account; what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/.

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  zbclemen · Member · May 4, 2021 at 2:12 pm

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  Ahhh…

  We are hosted elsewhere. I am working with Tiu.edu

  I’ll contact our hosting partner.

  Thanks