New website – ocdhcs.com
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I recently paid for a new website but it is not showing on any search engines. Is there something I still need to do? Thank you
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Hi there,
I do not see any sites under your @ocdhcsfcbc0c7552 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.
Is it possible you created your site under a different login? I can confirm that ocdhcs.com is registered with us but it is not under your @ocdhcsfcbc0c7552 login but under a different username and password.
If possible, please log out of this account and into that one instead, then you can access the priority support (provided by your upgrade) here: https://wordpress.com/help/contact
If you cannot recall the password for your other account you can reset it here:
https://wordpress.com/wp-login.php?action=lostpasswordHope that helps. Please let us know if you have any more questions.
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I believe I started a website last year but never followed up with it. Now it appears the new one and old are tangled up somehow. Can the old info be deleted so I dont have any confusion.
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@ocdhcsfcbc0c7552 is pretty much a dormant account from what I can see. It was created 2 years ago, then no activity until a few hours ago when you regained access. It’s never had a site associated with it, so it can safely be closed.
To confirm, if you delete this account it will NOT affect ocdhcs.com, which is under a different account. If you wish, you can follow the steps here to permanently close this account: https://wordpress.com/me/account/close
If you are having trouble remembering how to log in the account that controls ocdhcs.com you can contact our Account Recovery team by filling out the form on this page and giving us some background info to prove your ownership: https://wordpress.com/wp-login.php?action=recovery
Hope this helps point you in the right direction!
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Also, I just did enough to get the website up, why when I pull it up it shows the editing info. Is there something I still need to do?
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Hello there,
It looks like https://ocdhcs.com/ is now up and running.
You can see purchases in the purchases page here: https://wordpress.com/me/purchases and a billing history here: https://wordpress.com/me/purchases/billing for reassurance.
I hope this helps.
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Thank you for the response. I see the site is up. How do I get the editing info off the page? It comes up with the Welcome page and option to edit,
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You can edit that page by following the steps at https://wordpress.com/support/pages/edit-pages-screen/
Or, choose a different front page: https://wordpress.com/support/pages/front-page/
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