NEWBEE

• 

  biztraders · Member · Jan 20, 2021 at 7:43 am

  • Copy link
  • Add topic to favorites

  i have created a subdomain in my siteground cpanel. i want to use the woocommerce retail store. is it possible for this theme to be downloaded as it appears and then populate it with my products? i am a novice in this. http://www.new.biztraders.net. thanks

• 

  staff-ozmodiar · Staff · Jan 20, 2021 at 3:48 pm

  • Copy link

  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

• 

  staff-ozmodiar · Staff · Jan 20, 2021 at 3:51 pm

  • Copy link

  However…

  Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.

  https://wordpress.com/pricing/

  We have a guide to help move your site to WordPress.com here and our support team can also assist:

  https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

  Please let us know if you have any questions about WordPress.com, our plans, or our features.