No access to the Site Admistrator

  • Unknown's avatar
    carolinehon · Member ·

    I have been trying to access the admin account for a website in order to update the system however as it has been a long time since the update and the people who in charged have left the company over a year ago, and no record was left behind. I have no way of finding out which email address it is linked to.

    I understand that to retrieve it, I required proof of ownership however I am currently stuck at the part where I do not even know which email address is registered under. I have access as the only editor other than the admin, what should I do now?

    Regard.

  • staff-ozmodiar · Staff ·

    What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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