no access to wp-admin

  • Unknown's avatar
    mortenmeisdalen · Member ·

    Hi
    we can’t get access to our wp-admin site. Tried to use wp-login.php but that doesn’t work either. the site is combro.no.
    Since I no longer for this company the mailadress registered to this is deleted. When this mailadress was deleted the activation URL also was deleted and we can’t use your form to regain access to our account. Could you please help us get access to this site again?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    meta name=”generator” content=”WordPress 4.3.18″

    Hi there, it looks like combro.no is using an outdated version of the WordPress open source software and is not hosted here on WordPressdotcom.

    Have you tried contacting your web hosting provider for assistance? If they say this is a “WordPress” problem, you’ll want to head over to the support docs and forums at https://wordpress.org/support where they have more experience with the issue you are experiencing.

    For clarity, these support forums you’ve posted to assist users of the WordPressdotcom platform. For more info https://en.support.wordpress.com/com-vs-org/

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