No activation email

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  slscribe · Member · Sep 6, 2013 at 3:03 am

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  I am trying to set up a WordPress website/blog for a client with username viksundboatasia with blog address viksundboatasia.wordpress.com, email (email visible only to moderators and staff).

  I have not received the activation email after 24 hours, cannot log in, and cannot start again because WordPress informs me that email address and username are in use. What is wrong with WordPress?

  Please reply to (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Sep 6, 2013 at 12:15 pm

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  Hi there,

  The activation email will go to the email address linked to the new account. Please be sure to check that email’s junk/spam folder to see if the email ended up there.

  If you continue to have trouble with this, please go to this page:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Click the “Need More Help?” link next to the button, and fill out the form. Our account recovery team will get back to you by email so you can discuss the options in private.