No active domain connection

  • Unknown's avatar
    worldofdigitalnomadsweb · Member ·

    I started building a website on wordpress directly but found it too complicated (it is my first time!). Then I decided to use hostgator, using wordpress as an app to build my website on hostgator. Now I keep getting an error saying ‘something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site’. I don’t know if it’s getting confused because my wordpress account is still active, but if I deactivate my wordpress account, will I lose the website which is hosted on hostgator, using wordpress to build the website? I hope that makes sense!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-doublebassd · Staff ·

    Hi there,

    What is the URL of the website? We’ll be happy to take a look and see if we can pinpoint the issue.

    Thanks!

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