No Confirmation Email for New Blog

  • Unknown's avatar
    mypgov · Member ·

    Hi,

    I am not receiving the confirmation email, for mypgov.wordpress.com, in my inbox.

    Help, thanks.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    The verification emails we’re sending for your account are bouncing, which usually means there’s a mistake with the email address you entered.

    Please check that the email address at https://wordpress.com/me/account/ doesn’t have any errors.

    If it’s the correct address, then your email provider is blocking our emails. In that case you’ll need to contact their support to whitelist emails from the WordPress.com domain so you can receive our emails.

  • Unknown's avatar
    mypgov · Member ·

    Thanks, I tried to change my email address in my WP account but it doesn’t seem to work. The previous address remains. The alternative address is (email visible only to moderators and staff).

  • supernovia · Staff ·

    Thanks. We’ve updated to that address for you and re-sent the confirmation. Can you watch for that?

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