No connection with blog?

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  ourfutureofwork842b834579 · Member · Sep 9, 2019 at 9:38 pm

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  Dear all,
  I’ve purchased the blog & domain ourfutureofworkblog.wordpress.com but somehow it is not connected to this login (via my email) – this means that i can not see it in the purchases here (but payment was made through paypal) and i can also not edit the blog???
  Kind regards
  Carolin

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  staff-blorbo · Staff · Sep 9, 2019 at 11:24 pm

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  The site belongs to a different account, you’ll need to be logged in under the correct account to access it.

  We have some options for you at https://en.support.wordpress.com/account-recovery/

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  ourfutureofwork842b834579 · Member · Sep 10, 2019 at 8:05 pm

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  this is not the problem since I am logged in with my email address? I think the problem comes because PayPal (for payment) then used a different email, but why does it create problems?

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  staff-zinnia · Staff · Sep 11, 2019 at 1:21 pm

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  You need to sign in to carolinfutureofwork user account. If you are unable to sign in there, please try resetting the password. If the password can not be reset you’ll need to use the account recovery form.

  That is here: https://en.support.wordpress.com/account-recovery/

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  ourfutureofwork842b834579 · Member · Sep 11, 2019 at 8:28 pm

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  Guys, i am not stupid. I AM logged in with the email that the account has (for which I also received a confirmation with the paid amount for the paid site service) and it is still not showing up. I can’t reach the Support service that I should because it doesn’t show my site – it’s ridiculous!

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  staff-zinnia · Staff · Sep 12, 2019 at 3:17 pm

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  But you are not signed in correctly. The ourfutureofwork842b834579 account is not correct. Can you sign in to the other account and post back here for us?