No contact in support

  • Unknown's avatar
    lifttothemoon · Member ·

    Hi ive tried to set up a proaccount on com..
    No support is available…as the payment is stuck..sent in an error report.
    Im not impressed that no one has replied..
    Better i go to godaddy…less featurers but much more generous by being there for all users, even free – by phone or chat!

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

    Thanks for your patience!

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