No customize feature

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  jerrylovejasmine · Member · Jul 18, 2022 at 2:56 am

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  This site has been copied from another site but there is no customize feature and i can not change my logo, what should I do?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jul 18, 2022 at 8:55 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  jerrylovejasmine · Member · Jul 18, 2022 at 11:51 am

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  Here is is: https://www.agitech.org/

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  aleone89 · Staff · Jul 18, 2022 at 2:41 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It sounds like you would need to reach out to the theme developers for help if the customizer is missing.

  It looks like Ocean WP is the theme in use and their support can be found here: https://wordpress.org/support/theme/oceanwp