No E-mails flowing out of WordPress

  • Unknown's avatar
    awsnewbies · Member ·

    Hello! I have a peculiar problem, where there are no e-mails flowing out of my self-installed WordPress instance (http://awsnewbies.com). I’m pretty sure it was working a few weeks ago, but when I am testing today, no e-mails are sent out.
    I installed an e-mail logger, and while the e-mails are being created (as forms, comments, purchase receipts, etc.), all of them are not delivered with this error: Could not instantiate mail function.

    Some background info:
    It’s a self hosted WordPress instance, hosted on AWS EC2. I used the Bitnami AMI. The e-mails were flowing fine few weeks ago, but hadn’t checked it out since then.
    I checked most of my plug ins and they seem fine (and I have same plug ins in other instances of wordpress and they work fine).
    I have: Akismet, Display Posts Shortcode, Easy Digital Downloads, Google Nalytics for WordPress by MonsterInsights, Jetpack, Mailchimp, Table of Contents Plus, Yoast SEO. I’ve tried deactivating one by one and they didn’t seem impacted.
    I’ve tried multiple e-mail addresses and none send.

    Wondering if I need to adjust my security group on my EC2 instance to allow some e-mail protocol to flow through? I tried SMTP and SMTPS but didn’t seem to help.

    If anyone has any idea, it would be very helpful! Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, If you need help with a site using the open source WordPress (org) software you’ll want to head over to https://wordpress.org/support where they likely have more experience with the type of issue you are having. If you don’t have a username on the ORG forums you can register one on that page. I also suggest first searching the forums there for a similar issue before posting.

    Just to clarify, this support forum assists users of WordPressdotcom hosted sites. Standalone WordPress (org) and WordPressdotcom (where we are ) are different entities with separate documentation and support forums; more information about the differences: https://en.support.wordpress.com/com-vs-org/

  • The topic ‘No E-mails flowing out of WordPress’ is closed to new replies.