no email confirmation for cancellation of domain registration

• 

  hatchpaul · Member · Apr 1, 2013 at 3:34 am

  • Copy link
  • Add topic to favorites

  I have requested a cancellation and refund for my domain registration within an hour of purchasing, but I have not received the email confirmation to cancel the domain. I have checked my spam folder, and the email is not there either.

• 

  kardotim · Member · Apr 1, 2013 at 11:28 am

  • Copy link

  The value bundle you purchased has been partially refunded, and the domain (phatched.com) is still registered under your account.

  Canceling a domain means you completely give up ownership of the domain and can take up to 35 days before it will become available to register somewhere. If you would like to completely cancel your ownership of the domain name, please reply to confirm.

  We are only able to offer a refund if we receive notification within 48 hours of the purchase.

  If you would like to transfer the domain to another registrar, you can use these steps.

• 

  hatchpaul · Member · Apr 1, 2013 at 11:12 pm

  • Copy link

  Hi, thanks for responding.

  Yes, I would like to completely cancel ownership of the domain.

  Please proceed with the cancellation.

  Thanks
  Paul

• 

  kardotim · Member · Apr 2, 2013 at 6:33 am

  • Copy link

  The domain has been canceled and refunded as requested.