No email when new comment is placed

  • Unknown's avatar
    radicalfire8 · Member ·

    Hi there,

    When I get a new comment to one of my posts, it’s not emailed to my mail adress.
    I’ve tried checking my comment setting, they’re okay (receive comments is enabled)
    I’ve checked my spam folder
    I’ve checked with WP Mail SMTP plugin, everything seems ok as I am receiving the test email
    Also with WP Mail SMTP plugin I checked if my email settings are set to php, and it seems to be the case

    Anyone has any other solutions for this problem?

    Thanks a lot,

    M

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Looks like you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

  • Unknown's avatar
    radicalfire8 · Member ·

    Thanks a lot, I was not aware that I was in different WordPress,

    Your reply is very helpful & I will move my question,
    Have a nice day!

  • The topic ‘No email when new comment is placed’ is closed to new replies.