No gallery or slideshow tools

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  cllrdevkirklees · Member · Feb 17, 2012 at 11:33 am

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  Hi

  The gallery and slideshow options aren’t appearing on this blog. I’ve tried using a different Theme – but still no luck.

  The options are there when I log in to my other account on the same computer. Any ideas how I can make them appear? Thanks
  Blog url: http://mayorofkirklees.wordpress.com/

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  chrisrudzki · Member · Feb 17, 2012 at 4:51 pm

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  Hi there,

  Could you please walk me through the exact steps you’re taking? Where do the options not appear? Feel free to send us a screenshot:

  Take a Screenshot

  As a first step, you might try clearing your browser’s cache and cookies:
  http://en.support.wordpress.com/browser-issues/

  Please also make sure you’re running the latest version of your browser:
  http://browsehappy.com

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  cllrdevkirklees · Member · Feb 20, 2012 at 11:06 am

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  Hi

  I’ve tried all this an I still don’t have access to Gallery or slideshow from this account (but the options are there for another account I have).

  Can I email you a screen shot (the email address you emailed me from said ‘no reply’).

  When I go to the add photo icon, and choose from computer, image gallery or media library the only option I get is to insert into post. There’s no options in the bottom half of the screen.

  A

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  chrisrudzki · Member · Feb 20, 2012 at 7:30 pm

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  Hi there,

  Please make sure you’re following the instructions here:
  http://en.support.wordpress.com/images/gallery/
  http://en.support.wordpress.com/slideshows/

  If you’re still encountering trouble, feel free to send us a screenshot: help@wordpress.com

  It would be helpful if you could include a link to this thread in your email:
  https://en.forums.wordpress.com/topic/no-gallery-or-slideshow-tools

  Thanks!