No human help possible at all on Premium Plan

  • Unknown's avatar
    micsouthkorea · Member ·

    I have now upgraded to a premium plan but I am blocked by the AI bot telling me “We noticed you have other open conversations. Would you like to see them?” over and over. If I can’t get actual human support as advertised – I want to request a Paypal refund for a Premium upgrade I just paid. What if my site vanishes altogether, and I’m stuck in a bot loop? – my initial issue is my site doesn’t load on Chrome or Samsung browser. The e-mail function will not continue, and allow me to even make e-mail contact.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    micsouthkorea · Member ·

    This is the AI bot loop I am stuck in, and it comes up in reply to any entry. (“We noticed you have other open conversations. Would you like to see them?”)

  • agepeuve · Staff ·

    Hi there!

    Apologies for the delay in our replies, we have been working through a bit of a backlog during the last couple of weeks.

    That said, I checked it and I saw you managed to get in touch with us and it seems my colleagues were able to help you out there.

    For now, I’m closing this thread, but feel free to come back if you need help with anything else!

  • The topic ‘No human help possible at all on Premium Plan’ is closed to new replies.