No longer able to access WP Admin and site is down
-
The only thing I can think of that would have caused it was an alert saying that our database was updated automatically. However, now the site URL (ayclothing.net) is no longer working and if I login and click “WP Admin” it throws me to an error page.
Please advise
The blog I need help with is: (visible only to logged in users)
-
Hi there,
I checked your site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, it appears your site is hosted with Go Daddy. I would reach out to them for assistance with this since they have access to your account and site:
https://www.godaddy.com/help/contact-godaddy-customer-support-20320
Also, your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.
- The topic ‘No longer able to access WP Admin and site is down’ is closed to new replies.