No longer have access to my website

  • Unknown's avatar
    nkhester · Member ·

    Hello, I bought a new domain and wanted to transfer one website to the original but now neither is working.. go daddy said it needs IP changes/main A record / IP of the hosting.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there, could you confirm what site you need help with? We’ll check it out and point you in the right direction for support.

    This may help, too:
    https://wordpress.com/support/help-support-options/

    Generally if you’re working with a site with another host, you’ll want to contact their support for help with a domain. If you’re working with a site here on our services, we can help, however I don’t see any active upgrades on your account. If you’ll send a link to the site, we can confirm which way to go for help.

  • The topic ‘No longer have access to my website’ is closed to new replies.