No preview/no publish
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Hello –
I am trying to update my site and it is allowing me to save and make changes but not actually publishing them. When I go back in to edit a page the new content is there, but isn’t showing up on my site. I’ve refreshed and cleared cookies. Help would be greatly appreciated.
The blog I need help with is: (visible only to logged in users)
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You’ve reached support for the free sites hosted at WordPress.com. Your site at meganmckeever.com is hosted by 1and1 using the free WordPress software available here:
Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
If you need professional help for your self-hosted WordPress site, please check out:
You may also wish to contact your host’s support team for more assistance.
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BAH!
My apologies. My fingers were moving faster than my brain.
In any case, some of that previous post was true. meganmckeever.com is not a WordPress.com site. It appears to be a site hosted by 1and1. So if you are looking for assistance for meganmckeever.com, you might contact the 1and1 support team.
If what you are really looking for support for is http://meganmckeever.wordpress.com/, please let me know.
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Hi,
Yes, I’ve contacted 1and1 and the problem does not seem to be on their end. The changes I make are not publishing to http://meganmckeever.wordpress.com
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It’s not even changing the time stamp when I update.
The new content is being saved and shown when I go back into edit, but it’s not even showing up in preview mode. Any help would be greatly appreciated.
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So, you have domain mapping set up for http://meganmckeever.wordpress.com. This means you have set meganmckeever.com to act as the URL for http://meganmckeever.wordpress.com.
However, it looks like meganmckeever.com is not pointing to WordPress.com name servers yet:
http://en.support.wordpress.com/domain-helper/?host=meganmckeever.com
Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:
NS1.WORDPRESS.COM
NS2.WORDPRESS.COM
NS3.WORDPRESS.COMFor more information, please visit the help documentation provided by the registrar and our support page:
http://en.support.wordpress.com/domain-mapping/map-existing-domain/
Let me know if you have any questions!
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Hi. Thanks for your continued help. So, I originally set it up with the servers you have listed above. Everything worked fine and I have not changed a thing. I went back to make sure everything wast still set up as it was and it is.
Even if it had been a problem with the redirect, wouldn’t my changes still update or publish to meganmckeever.wordpress.com? Regardless of my domain setup I can’t even make updates to my wordpress.com site.
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I am still not seeing WordPress.com nameservers for meganmckeever.com.
Check the WHOIS data here:
http://who.is/whois/meganmckeever.com
I see:
Name Server: ns51.1and1.com
Name Server: ns52.1and1.com
Even if it had been a problem with the redirect, wouldn’t my changes still update or publish to meganmckeever.wordpress.com?
If the domain mapping is not set up correctly, you will not be able to get to your site. You can change your primary domain back to meganmckeever.wordpress.com while you are sorting out the domain issue if you would like. Simply log into the meganmckeever.wordpress.com dashboard and go to Store–>Domains and then set meganmckeever.wordpress.com to be the primary.
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